Scope

This connector will encompass the following elements in Zendesk:

Reporter, Assignee, Title, Description, Comments, Comment Authors, Ticket Status, Priority, Tags, Created & Updated Dates, and other relevant ticket metadata commonly utilized in customer service workflows.

Benefits

Streamline support ticket management and improve response times with comprehensive search functionality. Facilitate better customer interactions and insights by easily accessing detailed ticket information and history.

Designed for

All Teams, Customer Service, Project Managers, Operations.